Payment & Shipping

PAYMENT

Your orders at bestcases.eu can be paid in two ways:

1. Online card payment

After checking out, you will be transferred to our online payment processor webpage, PlatiOnline.ro and there you have to check again all the info and use your payment credentials to complete the transaction.
For payments with credit/debit card, the transaction will appear on your statement as a paying customer bestcases.
Types of accepted cards are  (Visa / Visa Electron, Mastercard / Maestro). Payment being made in maximum security conditions, without charging any additional fee.


2. Bank transfer


SHIPPING

Your order at bestcases.eu will be shipped after we receive the confirmation of payment, through DPD or similar carriers.

We will ship the package in 24-72 hours after receiving  the payment and it will take between 3 to 5 business days for the carrier to deliver the package to your door depending on the location.

DO NOT ACCEPT PACKAGES THAT ARE DAMAGED IN ANY WAY. Take pictures and send them to us. All shipments are insured and we can recover any damage cost but only if you are not accepting the damaged packages. Once you sign and accept the package, it's your responsibility. 


REFUND POLICY

We do not offer refunds anymore! Please place your order carefully and understand the fact that we are selling the last official parts manufactured by CaseLabs as they are.